Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition in which you received it: unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact us at info.bambloom@gmail.com. We will send you a return shipping label along with detailed instructions.
Returns should be sent to the following address:
Bambloom Return Dept.
2748 Santa Barbara Blvd Apt 5
Naples, FL 34116
United States
If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.
For any questions regarding returns, you can contact us at info.bambloom@gmail.com.
---
🛠️ Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and resolve it.
---
🚫 Exceptions / Non-returnable Items
Certain types of items cannot be returned, such as perishable goods (food, flowers, or plants), custom products (special orders or personalized items), and personal care items (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.
Please contact us if you have questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
---
🔄 Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
---
🇪🇺 European Union 14-Day Cooling-Off Period
Notwithstanding the above, if the merchandise is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
The item must be in the same condition as received, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
---
💳 Refunds
We will notify you once we have received and inspected your return and inform you whether the refund has been approved.
If approved, your refund will be automatically issued to your original payment method within 10 business days. Please remember that your bank or credit card company may take some time to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at info.bambloom@gmail.com.